[e-drug] Standard Substandard Falsified - sharing experiences

E-DRUG: Standard Substandard Falsified - sharing experiences
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[An informative and thought-provoking message which underlines how we are still struggling to deal with falsely-labeled/substandard/counterfeit/spurious medicines. What is possible in the short-term while we come up with longer-term measures? DB]

Dear Colleagues

*Standard /substandard / falsified – sharing experiences*

In the past a considerable number of e-drug readers participated in the
discussion about substandard and falsified medicines.

Difäm, (the German Institute for Medical Mission) works predominantly
with partners in Africa in the strengthening of church health work in
general and pharmaceutical supply systems in particular. We would like
to share some of our experience in assisting church-based drug supply
organizations (DSOs) to improve their quality control systems and/or to
support analyzing their products by using the WHO-prequalified lab of
the Mission for Essential Drug Supply (MEDS) in Nairobi/Kenya.

We are offering national drug supply organizations (DSOs) quality control
systems using a *pooled sampling/pooled testing arrangement*. Once or
twice per year DSOs provide up to five specific samples of commonly used
medicines to MEDS for USP-analysis. This pooling reduces the cost for
testing and gives a limited overview about the quality of specific
medicines used in participating countries. Starting in 2009 up to the
end of 2012 in total 17 DSOs and Difaem partners from 14 different
countries provided 234 samples of 27 different medicines/dosage forms
for testing.

Altogether 234 samples were manufactured by 108 different companies in
28 different countries. 56% of the samples were from Asia, 32% from
Africa, the rest from other continents.

76 samples had been manufactured in African countries according to label
information; 130 originated in Asia, all others from Europe and
elsewhere.Of all samples submitted 98 (42%) came from 40 different
companies in India; 33 (14%) from 6 companies in Kenya; 26 (11%) from 15
companies in China, only to name the main ones.

41 samples (17%) failed USP requirements - in turn this means that 83%
of all medicines that we tested are of good quality. The main problems
with substandard medicines were dissolution problems (17 of 41 samples)

Out of 41 samples that failed USP requirements 24 came from Asian
companies, 15 from Africa and 2 from Europe according to the label.

Beside this pooled sampling/testing Difaem is supporting its partners in
running a *Minilab* and is managing a “Minilab-Network” among them
including the possibility to confirm results by HPLC method used in
MEDS-lab in Kenya. [A f]ew falsified products and even a substandard
Amoxicillin (assay 81%) could initially be identified by using the
Minilab and confirmed afterwards.

*Challenges:*

1. How do we communicate with unknown companies?

Feedback is important. Companies have to know the results of testing,
especially if their product failed, but also if it passed. But how do we
communicate if the identity of manufacturer according to label is
insufficient and no physical address or e-mail can be found? We obtained
a quinine coated tablet from a partner in the Congo (DRC). According to
the label the medicine was manufactured by Lakeside in Amsterdam, a
company that does not exist to our knowledge. This product failed all
requirements and is therefore assumed a falsified one.

A database of all pharmaceutical companies with contact details and the
name/address of the QC manager would be a first step for better
information flow and quality control.

2. When are we talking about substandard?

When talking about substandard medicines which standard should be
applied? The term quality allows for variations. In one case a company
reported that the quality did not comply to USP standard - but they were
using BP instead of USP and BP is not that strong (i.e. for assay range
tolerated or medium used for dissolution test).

Medicine Procurement organizations buying directly from companies should
introduce and follow a SOP demanding that each and every offer not only
states a price but also refers to quality as well – ideally asking for
USP conformity.

In addition each product that is procured should come with a COA
(Certificate of Analysis) to be archived in good order. Only then it is
possible to compare the QC-statement of the manufacturer with the
results received by independent analyses executed by country regulatory
authorities (i.e. MoH), public or private qualified laboratories. This
will have to include wholesalers as well as international and
humanitarian aid organizations and apply to government tenders, etc.

3. What can we do if companies are ignoring updated test requirements?

What if a company ignores higher standards? A supplier producing Quinine
in the DRC was contacted because their samples failed present USP
standard. In their response they questioned the present USP standard and
replied that other companies also would not be able to achieve the
requirements, whereas we showed that this is not the case. In summary,
they ignored the decision of USP to modify after USP 24 the dissolution
medium from 0,1 to 0,01 molar. Up to today they are producing Quinine
not passing present USP requirements for dissolution.

4. How do we warn effectively about falsified products to avoid harm
for patients?

We recently discovered a fake Coartem batch (batch F 1901/Exp 1.2014) in
Cameroon through the Minilab system (result confirmed by
WHO-prequalified lab in Kenya). The WHO published a drug warning alert
(Alert 127) but the company replied that they had been aware already
about problems with this product, falsified batches had been identified
before in Ghana, Nigeria, Angola and Cameroon and authorities were
informed. Is this enough to warn the medicine and poisons boards only?
Who is warning the public, the medical and pharmaceutical professionals
to avoid ineffective treatment? How can we introduce a warning system in
these countries to avoid human deaths because of ineffective medicines?
Buying from reliable and registered sources/facilities may be one step.
But many patients cannot reach a health facility and are dependent on
local pharmacies. Malaria Tablets might be free of charge in the health
facility but public transport is expensive, waiting queue is long and
often consultation or lab must also be paid.

Another very present case story from Cameroon as well: DuoCotecxin,
according label produced by Zhejiang Company in China / LOT 010906, EXP
09/2015 found in the private market recently without active ingredients
(additional packages same batch bought today for further testing,
therefore still in the market!). According to my partner this is being
sold in Douala for 1000 CFA and widely used in private settings. How can
we avoid harm to patients that are buying these ineffective tablets
because they are so cheap?

But if necessarily the number of warning letters will increase – how to
build trust back in patients’ hearts that medicine is effective, good
quality and life saving? That becomes a very big challenge.

The World Health Organization is in the process of extending the global
surveillance and monitoring system with the aim to increase reporting
rates for counterfeit medicines and, thus, obtain reliable estimates of
incidence levels and harm caused by counterfeit products.

But more is needed: exchange of information on falsified products
through local and international networks and the interest and
cooperation of originator companies to look beyond market shares and
assist in removing the falsified ones off the market. This is an urgent
matter as more and more falsified medicines are entering the markets.

How can we use the pharmacovigilence databases in this regard not only
identifying but also following up on falsified products?

*Conclusion*

The issue of quality standards of medicines has to be discussed and
quality systems implemented at all levels of health care. Staff need to
be trained to notice a suspected product if the label is not in good
order, if the expiry date is not stamped/embossed or unreadable. Workers
in all levels of the pharmaceutical profession have to be aware that
procurement of medicine needs a strong focus on quality and not only on
price.

Local QC-labs in the field have to be strengthened. Curricula have to be
modified and updated to include QC awareness.

[I would argue that curricula need to specifically include some time on counterfeits/SSFCs including problems, supply chain security, identifying and reporting SSFCs. DB]

Ideas and comments are appreciated.

Albert Petersen
Pharmaceutical Department
Difäm
German Institute for Medical Mission.
Paul-Lechler-Street 24
D-72076 Tübingen
phone: +49 7071 /206-531, fax: +49 7071 27125
eMail: petersen.amh@difaem.de
web: www.difaem.de
Chair of Ecumenical Pharmaceutical Network (EPN)

E-DRUG: Standard Substandard Falsified - sharing experiences (2)
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[If this is even part of the answer, how would it be implemented on an international basis, or even just in Africa. Would each country need to maintain its own database or is duplication of effort inevitable? Is collaboration to the level of having a regional database that is mirrored/accessible possible? DB]

Dear Sir,

Our organisation has for many years recommended the use of serialisation
techniques backed by mobile phone technology to address all the post-lab
communication issues identified below. This week we announced a significant
collaborative effort with the Chinese company, Guilin.

The following are important elements of such an approach:

1. Mobile-based serialisation ensures that there is an up-to-date
authoritative record of the source of the medicine at all times. And that
this can be retrieved at any point in the supply chain instantly at the
press of a button on a ubiquitous device such as a mobile phone. Without
this up-to-date information, the company cannot have their medicines
serialised in the system in the first place. This is the best method for
source-authentication known to date.

2. There is an authoritative record of the flow of the medicines through
the supply chain at all times. So all stakeholders know where the medicines
are and how to reach them if there needs to be a recall or an update to the
quality, safety, or provenance status.

3. There is a real-time communication link between all independent
stakeholders, including regulators and public health authorities, and
patients who buy these medicines, meaning such patients can be *contextually
* informed, alerted, warned, educated, directed, etc. The latest, most
important information about a unit or batch of medicine can be delivered
to the patient or other actors of the supply chain at the speed of a click
of a button in a database.

Some of us genuinely do not know how the post-lab situation can be improved
in much of Africa and South Asia without the use of mobile phones and
unit-item identification techniques, for the purposes of *source-authentication*, *patient communications*, and *supply chain
analytics*. This should be seen by all regulators and those in public
health as an essential compliment to the laboratory-based and market
surveillance quality control process.

Thank you.

Much obliged,

Bright Simons
President
mPedigree Network (a multi-national social enterprise with HQ in Accra)

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Dear Albert and All,

A few brief thoughts following you very interesting questions.

1. How do we communicate with unknown companies?

Shouldn't the right question rather be: "why would organizations purchase medicines from unknown companies"? Securing the quality of the medicines in formal distribution channels starts with ensuring that the orders are made from legitimate / safe suppliers which includes an enquiry about the registration status at the NMRA AND a deep look at the requested documentation + evidences of positive audit results. As a reminder, the WHO indeed considers that 4% of the sub Saharan regulatory authorities have "developed capacities" (due to a lack of financial and human resources).

2. When are we talking about substandard?

In our opinion, BP, USP or International Pharmacopoeia are stringent and comparable standards although differences indeed exist. The focus should be put elsewhere: we should ensure that companies meet at least one of the 3 standards; the main danger is sub "any stringent" standard, not sub "USP" standard. There is a lot of talk - as we all know it - about the definition of substandard. We believe that any product which poses a POTENTIAL risk for the final user, either for a lack of efficacy, for lack of safety, for direct toxicity, etc. must be considered as a sub-standard. That is the way it should be considered in a PATIENT-CENTERED APPROACH (which may be different from a legal approach).

3. Medicine Procurement organizations buying directly from companies should introduce and follow a SOP demanding that each and every offer not only states a price but also refers to quality as well - ideally asking for USP conformity.

There are various documents to be requested: the main ones being a recent and stringent GMP certificate, a proof of registration, complete specifications and recent certificate of analysis (ideally the Interagency questionnaire should be used for selection of products). But again, the main problem is not related to the docs since most of the organizations request them: It is rather related to 2 other dangers:
(1). A sizeable part of the people in charge of reviewing these docs do not have the time or the competencies to analyze them properly. This leaves a huge room for cheating, or simply mistakes.
(2). Docs in themselves do not prove anything if their contents have not been verified by a stringent audit. We frequently see good docs and very weak manufacturing sites.

4. What can we do if companies are ignoring updated test requirements?

We think that 2 major responses should be made if they refuse to update their requirements. 1. The concerned regulatory authority should be informed. 2. The information should be communicated to the "other purchasers" via a network, a "hotline" or something similar (we do that within QUAMED network; www.quamed.org). This is a strong pressure and an effective way to make suppliers move towards quality practices and a complementary approach to regulation.

4. How do we warn effectively about falsified products to avoid harm for patients?

We still hope that the Member State Mechanism created by the WHA 2012 will manage to push global changes. The WWARN surveyor (http://www.wwarn.org/aqsurveyor/) may also provide a very interesting model to be broadened to other types of medicines. But whatever the chosen model, the key word here is "collaboration": If all the concerned organizations would agree working together and exchanging information, that would greatly and rapidly improve the situation.

Kind regards, Christophe

Christophe Luyckx - QUAMED Coordinator
Institute of Tropical Medicine | Nationalestraat, 155 | 2000 Antwerpen
email: cluyckx@itg.be
cell: +32 (0)473 65 52 09 | office +32 (0)3 247 65 95
fax: +32 (0)3 247 65 32
web: www.quamed.org | www.itg.be<http://www.itg.be>