E-drug: pharmacy drivers (cont)
---------------------------------------------
Dear All
It has been most rewarding reading all your comments so far-
very interesting in fact.
I believe that alternate models in health care delivery are
always possible. So also, different ways of using staff in
various health centres, here I include pharmacies. I
believe, as has been mentioned already, various skills have
to be imparted to the staff that are capable of gaining them
and applying them optimally. In pharmacies I think the small
pharmaceutical team approach is possible in pharmacies. It
already happens, and where efforts are made rewards can be
seen.
Lets continue suggesting the skills we think can be
developed. I certainly have encountered delivery staff who
always have a great need to engage clients and customers.
They actually have a unique opportunity of talking to
clients who invariably are thankful for their deliveries. In
my limited experience delivery staff often are invited to
sit down and have a cup of tea, and chat.
Lets train them to glean information which the rest of the
team back in the pharmacy could use to promote good health.
Perhaps they could ask the patients/clients to give them the
names of other non-prescription medicines that they are
using, perhaps ask clients to identify which health
information they might need...etc..etc.. Lets please explore
this line of action....
Kind regards
Peter Eagles
Pharmaceutical Chemistry School of Pharmacy UWC RSA
WHO Collaborating Centre on Drug Policy,Information and
Safety Monitoring
MRC SA Traditional Medicines Research Group
Tel: 27-21-3382/3667
Fax 3407
PETER EAGLES <PEAGLES@uwc.ac.za> [manually added, BS]
[Drivers working in the Victorian Aboriginal Health Service receive the
same training as other Aboriginal Health Workers. They transport patients
and often need their health worker skills. In addition, they are in a
unique position to listen to people and feed community perceptions back to
the health service. BS Co-moderator.]
"karina y adrian" <kariadri@cvtci.com.ar> 09/28 10:12 PM
E-DRUG: pharmacy drivers (cont)
-------------------------------I am not very kind of the idea of pharmacy drivers detecting
medicine
problems. As far as I am concerned, the pharmacy employees
don't know
about dosage, interactions, warnings, indications,
contraindications.
And this sort of knowledge is needed to detect medicine
problems.I am not against training pharmacy employees, but I don't
think a
simple training is just enough.karina y adrian
Argentina
kariadri@cvtci.com.ar[Agreed - the profession of pharmacists cannot be replaced
by pharmacy drivers.
But I think it is possible to train pharmacy drivers in the
detection of
problems, such as lack of compliance - sorry, I mean
concordance. They could
signal these problems to the pharmacist, and support the
patient (consumer) to
bring their problems or questions to the attention of the
pharmacist.
Seeing a patient in his/her home environment can give you
lots of different
information (piling up medicine etc.) WB]--
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